How to make payment via Sync app using Online Banking (FPX)?

You will receive a push notification via the Sync app and email for a new bill sent by the school.

Click the notification to view the bill details. In case you did not get the notification, you can still view the bill received and make payment as below.

Step 1: Go to your bill tab (click the bill icon on the second right bottom of your app)

Bill Tab

Step 2: Click the bill title to view the details

Select Bill to view details

Step 3: View the bill details and click the 'PAY' button to make payment

Bill Details

Step 4: Select Online Banking (FPX) as your payment method

Payment Method FPX

Step 5: Select your preferred bank and click the 'PAY' button

Select Bank

Step 6: It will redirect to the respective bank page, log in to your bank account and key in the TAC code. Then click 'Continue with Transaction'

The 'Print receipt' button is disabled. You will get your payment receipt via the app on the next page.

Step 7: Congratulations! Your bill is paid. Click the 'PAID' button to view the payment receipt

Are you still see the 'PAY' button after you have successfully made the payment? Try to pull down the page to refresh. If you are still unable to see the 'PAID' button, please email to support@sync.my

Step 8: View the payment receipt and download PDF file for your copy

Step 9: View the payment receipt on PDF file

The payment receipt and PDF file will be sent automatically to your email address.

You do not need to send the payment receipt to the school anymore. Please be informed that you will see Billplz name appear for the transaction at your bank statement, sample as below:

Click here to view how to make payment via Sync app using e-Wallet.

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